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Communicator FIRECOM for fire alarm control panels

FIRECOM communicator front cover with POWER, DATA and TROUBLE indicator positions on the red panel.

1. Description

Communicator FIREMCOM meets the requirements of standard EN 54-21:2006; EN 54-4:1997/AC:1999/A1:2002/A2:2006.

The product complies with the performance requirements of EN54-21 standard Annex A for type 1 transmission system type.

Communicator FIRECOM Certificate No: 1922-CPR-2083. Fire detection and fire alarm systems. Alarm transmission and fault warning routing equipment. Power supply equipment.

The product is certified by notified product certification body: No.1922 “Dedal”, Nesebar Mladost str. 50, Bulgaria, 8230

Trikdis technical support contacts: support@trikdis.lt, +37067422877.

The FIRECOM is used for transmitting fire alarm control panel messages via LAN and/or cellular networks to the Central Monitoring Station’s receiver.

Principle of operation. When an input (zone) of the communicator is violated, the FIRECOM will transmit an event message to the Central Monitoring Station’s receiver or to the Protegus2 app using mobile internet and/or LAN network. It can also send SMS messages and make phone calls. The communicator is available with 4G modem.

1.1 Features

Messages to the security company

  • Sends events via the built-in LAN module or cellular 4G modem.

  • Events are sent via available communication channels with the selected priority.

  • Any CMS can receive reports, as long as they have TRIKDIS software/IP receiver or any other manufacturer’s IP receiver supporting SIA DC-09 IP protocol.

  • Prioritizing the transmission of events to the CMS: messages are first transmitted to the CMS and only then to Protegus2.

  • Possibility to send event reports to CMS of two different security companies.

  • Event messages are sent in Contact ID or SIA codes.

Messages to users

  • Calls selected phone numbers (up to 8 users).

  • Sends SMS messages about events.

  • “Push” and special sound event notifications using the Protegus2 application.

  • Remote temperature monitoring.

Remote control of outputs

  • Via Protegus2 app.

  • By calling the device‘s phone number.

  • Via SMS messages.

Settings and installation

  • Quick and easy installation.

  • Device configuration either using an USB cable or remotely using TrikdisConfig software.

  • Remote updating of firmware.

  • Two access levels (types of accounts) for setting parameters: for the installer and for the administrator.

Inputs and outputs

  • 3 relay outputs (1 A, 30V DC).

  • Input “FLOOP” is intended for connection of two-wire fire detectors.

  • 10 I/O terminals, each of which can be set as an input (IN) or output (OUT) terminal. Selectable Input (IN) types: NC, NO, EOL, EOL-T, ATZ, ATZ-T. Resistors of different ratings can be used in EOL and ATZ circuits.

  • With iO expander modules, the number of IN inputs can be expanded up to 32 units, and the number of OUT outputs can be expanded up to 16 units.

  • RS485 bus is used to connect iO series expander modules.

  • RS485 2 bus is used to connect fire alarm control panels.

1.2 Specifications

Parameter Description
LTE modem frequencies: /​ EU (Europe) /​ LA (Latin America) LTE-FDD: B1/​B3/​B5/​B7/​B8/​B20/​B28 /​ LTE-FDD: B2/​B3/​B4/​B5/​B7/​B8/​B28/​B66
Power supply voltage 15-32 V DC, 2.5A
Current consumption Up to 50 mA (stand-by). /​ Up to 300 mA (transmitting). /​ Up to 2.5 A (after connecting the maximum possible load with external devices).
Backup power source [BAT] 12 V lead – acid battery, 4 Ah/​7 Ah
Battery charge current Up to 500 mA
Power voltage and current for external devices [AUX] 12 V DC, up to 1 A
Transmission protocol TRK, SIA DC-09_2007, SIA DC-09_2012, SIA DC-09_IPcom, TL150
Encryption key 6 symbol encryption key.
Connection to CMS TCP/​IP or UDP/​IP
Event codes Contact ID, SIA codes.
LAN module Yes, built-in
LAN network configuration type DHCP or manual
SIM card 2, NANO size
Report transmission directions To main and backup receivers of 2 different security companies;​ To Protegus2 cloud, to iOS/​Android Protegus2 mobile apps;​ To 8 mobile phones via SMS messages. Calls 8 mobile phones.
Event reporting transmission channels 4G, Ethernet (LAN), SMS, call
Message encryption Yes
Internal clock Yes
User 40
Dual purpose terminals [I/​O] 10;​ IN or OUT function selected during programming. When IN is selected, available types: NC, NO, EOL, EOL_T, ATZ, ATZ_T. When OUT is selected, the terminal becomes open collector (OC) type with up to 100 mA current
No. of groups 8
No. of zones 10 (20 zones if using ATZ), (can be expanded to 32 zones using expanders)
No. of PGM outputs 3 relay (1 A, 30V DC). (can be 13 if IO terminals are set as outputs. Can be expanded to 16 outputs with expanders)
Buffer memory capacity 60 events
Events log memory Up to 1000 events. Oldest entries deleted automatically.
Configuration Remotely using TrikdisConfig software or locally using USB Type-C.
1-Wire data bus length [1 WIRE] Up to 30 m
Compatible temperature sensors Maxim®/​Dallas® DS18S20, DS18B20;​ AM2301 series
Max. number of temperature sensors connected to 1-Wire data bus 8 (Dallas) or 1 (if an AM2301 series sensor is used)
RS485 bus 2
RS485 bus length Up to 100 m
Supported modules iO-8 – expander module;​ /​ iO-MO – iO-WL radio wave transceiver;​ /​ iO-LORA – expander module;​ /​ iO8-LORA – expander module;​ /​ PB-LORA – panic button;​ /​ REL-LORA – expander module;​ /​ Fire alarm control panel with ESPA 4.4.4 protocol;​ /​ NSC Solution – fire alarm control panel;​ /​ INIM Smartline - fire alarm control panel;​ /​ C-TEC Cast ZFP – fire alarm control panel; / Polon -Alfa 3000 – fire alarm control panel.
Operating environment Temperature from -10 °C to +50 °C, relative air humidity – up to 80% at +20°C.
Dimensions 235 x 205 x 92 mm
Weight 1.35 kg

1.3 Elements of the FIRECOM communicator

FIRECOM communicator elements

  1. Connectivity and operation indicator lights
  2. Button. Not used
  3. Backup power supply terminal block
  4. Main power supply terminal block
  5. RESET button
  6. External terminal block
  7. 1-Wire terminal block
  8. LAN connector
  9. Relay output terminal block
  10. SIM card holders
  11. GSM antenna connector
  12. USB Type-C connector

1.4 Purpose of terminals

Terminal Description
Power terminal „+“ Power supply terminal (15 – 32 V DC positive terminal)
Power terminal „-“ Power supply terminal (15 – 32 V DC negative terminal)
BAT+ Backup power supply positive terminal 12 V
BAT- Backup power supply negative terminal 12 V
AUX+ Positive 12 V power terminal for external devices
AUX- Common negative terminal
A1 RS485 RS485 bus is for connecting iO expansion devices
A2 RS485 RS485 bus for connecting fire alarm control panel
IO1 – IO10 Input/​output terminals (default setting – input)
C Common negative terminal
AUX+ Positive 12 V power terminal for external devices
FLOOP Terminal for connecting a 2-wire fire detector
+5 V Positive 5 V, 0.2 A power terminal for 1-Wire devices
1 WIRE “1-Wire” data bus terminal
C Common negative terminal
NO1/​C1/​NC1 1st PGM relay output terminals
NO2/​C2/​NC2 2nd PGM relay output terminals
NO3/​C3/​NC3 3rd PGM relay output terminals

1.5 LED indication of operation

Indicator Light status Description
SIM Off Not connected to Cellular network
Green blinking SIM card is registering on Cellular network.
Green solid SIM card registered on Cellular network.
Green solid and yellow blinking The communicator is connected to Cellular network. Sufficient Cellular signal strength level for 4G is 3 (three yellow flashes).
ETH Green blinking LAN cable disconnected or DHCP problem.
Green solid Connected to LAN network.
DAT / DATA Off All event messages sent
Green solid Message is being sent
Yellow solid (DAT) There are unsent event messages in buffer memory
STA / TROUBLE Green blinking (STA) No operational problems
Off (TROUBLE) No operational problems
1 red flash No SIM card inserted
2 red flashes The PIN code of the SIM card is incorrect
3 red flashes Unable to connect to Cellular network
4 red flashes Unable to connect to the IP receiver using the primary channel
5 red flashes Unable to connect to the IP receiver using the secondary channel
6 red flashes No DC power
7 red flashes AUX output fault (overcurrent or overvoltage0
8 red flashes Battery failure
9 red flashes The LAN cable is disconnected
10 red flashes LAN DHCP problem
FPS / POWER Off Power supply is not connected
Green solid No problems with power supplies
1 green flash No AC power
2 green flashes Insufficient backup power supply voltage

1.6 Components necessary for installation

Before beginning installation, make sure that you have:

  1. A USB Type-C type cable for configuration.

  2. At least 4-wire cable for connecting the communicator to the fire alarm control panel.

  3. A flat-head 2,5 mm screwdriver.

  4. An external Cellular antenna if network coverage in the area is poor.

  5. An activated nano-SIM card (PIN code requests can be turned off).

  6. The manual of the fire alarm control panel that the communicator will be connected to.

Order the necessary components separately from your local distributor.

2. Powering the communicator

2.1 Main power supply

The communicator must be powered by a DC source. A backup power supply – a 12 V battery – must be connected to the system to ensure the supply of power is uninterrupted.

2.2 Backup power supply

If there are problems with powering the system from the main power supply, an “DC Fault” event report will be generated and the panel will automatically switch to the backup 12 V battery. If the battery’s voltage falls to 11,5 V, a “Low Battery” event report will be generated. The battery will be disconnected if the voltage falls bellow 9,5 V. If DC voltage is restored, an “DC Restore” report will be generated and the battery charging process will begin automatically. When the battery’s voltage rises to 12,6 V, a “Battery Restore” event report will be generated.

2.3 Communicator kit

Name Quantity
FIRECOM communicator board with antenna, built into a metal housing 1 pc.
Metal housing with Mean Well impulse power supply 1 pc.
Resistor 10 kΩ 20 pcs.
Wire for connecting battery 1 pc.
Tamper sensor 1 pc.
Terminal block with 3,15 A fuse 1 pc.
Fastening elements (screws - 4 pcs., nylon plugs - 4 pcs.). 1

Note

USB cable (Type-C type) for programming the communicator sold separately.

3. Installation of the system

The communicator board is installed into a mounting housing that already has a DC power supply with a 3,15 A fuse installed and also has space intended for a backup battery.

Dimensions of the FIRECOM board

The picture below shows the dimensions of the board and its mounting holes (in millimeters), and also the locations of the holes.

FIRECOM board layout and dimensions in millimeters. The board is 138 by 78,5 mm, with four Ø 4 mm mounting holes spaced 93 mm horizontally and 61 mm vertically; the lower left hole is 5 mm from the left edge and 10 mm from the bottom. Labels identify SIM1, SIM2, USB, GSM ANT, LAN, power, RS485, IO1–IO10 and three relays.

3.1 Order of connecting devices

Wiring diagram: FIRECOM to SIM card, LAN, DC power supply and backup battery. Callouts: 1 insert the activated nano-SIM into SIM1; 2 connect the LAN cable; 3 use the terminal rail for fire sensors, signalers and controlled devices; 4 connect ~230 V through FU 500 mA, 250 V to the DC power supply marked 15–32 V, 1,5 A, then its + and − to the board + and − terminals; 5 connect the 12 V, 7 Ah backup battery to the battery terminals with the polarity shown.

  1. If you are using a SIM card, insert the activated SIM card into the SIM card holder.

  2. If you are using LAN, connect the LAN cable.

  3. Using the given connection schematics and the connection schematics for every device to be connected, connect fire sensors, signalers and controlled devices.

  4. Connect the AC power supply wires to the terminals.

  5. Insert a backup battery into the mounting housing. Connect the battery’s terminals to the BAT+ / BAT– terminals on the communicator.

Note

When choosing a battery, it must be charged to 80% capacity within 24 hours, and the remaining capacity is reached within the next 48 hours to meet the requirements of the EN54 standard.

3.2 Connecting sensors

There are 10 terminals IO1–IO10 (inputs) on the communicator board for connecting sensor circuits. The number of inputs can be expanded to 32 using input expanders (iO-8, iO-MO, iO-LORA, iO8-LORA). Any terminal can be set as an input and assigned zone attributes: circuit type (NO, NC, EOL, EOL_T, ATZ, ATZ_T); sensitivity to temporary circuit events; see chapter 6.6 ““Zones” window”.

Schematics for connecting sensors.

Wiring diagram: FIRECOM input IOx to common C through a normally open (NO) contact. The contact is shown open; no resistor is present.
Wiring diagram: FIRECOM input IOx to common C through a normally closed (NC) contact. The contact is shown closed; no resistor is present.
Resistor value table with columns RT, R1 and R2. Rows, in order: 2.2k, 2.2k, 4.7k; 1k, 1k, 2.2k; 5.6k, 5.6k, 3.3k; 5.6k, 3.3k, 5.6k; 3.3k, 6.8k, 3.3k; 2.2k, 4.7k, 8.2k; and 10k, 10k, 5.6k.
Wiring diagram: FIRECOM input IOx to common C, normally open with End of line resistor (EOL). The NO contact and resistor R1 are connected in parallel between IOx and C.
Wiring diagram: FIRECOM input IOx to common C, normally closed with End of line resistor (EOL). The NC contact and resistor R1 are connected in series.
Wiring diagram: FIRECOM input IOx to common C, normally closed with End of line resistor, tamper and wire fault recognition (EOL_T). From IOx, the NC Tamper contact and RT are in series; after RT, R1 is in parallel with a second NC contact leading to C.
Wiring diagram: FIRECOM IOx to C through two detector terminals. Normaly closed without EOL (ATZ): detector terminal 1 has an NC contact in parallel with R1; detector terminal 2 has an NC contact in parallel with R2. The two detector circuits are in series.
Wiring diagram: FIRECOM IOx to C through two detector terminals. Normaly closed with EOL, with tamper and wire fault recognition (ATZ_T): detector terminal 1 has an NC tamper contact and RT in series, followed by an NC contact in parallel with R1; detector terminal 2 has an NC tamper contact in series, followed by an NC contact in parallel with R2.

3.3 Connecting smoke detectors

Schematic for connecting two-wire smoke detectors.

Schematic for connecting two-wire smoke detectors to “FLOOP” output. When this circuit diagram is used, the “Input” type “FC Fire sensor (FLOOP input)” must be specified in the “Zones” window. The alarm current of the fire detector must be more than 10mA. Up to 8 fire detectors can be connected to the “FLOOP” output.

Wiring diagram: FIRECOM to two smoke detectors. AUX+ to the first detector + IN; FLOOP to its - IN. Each detector's + and - OUT feed the next detector's IN terminals. A 2.2kΩ end of line resistor connects the final + and - OUT terminals.

Wiring diagrams for two-wire smoke detectors with relay module SM1. In order to connect the smoke detector circuit to the selected input, it is necessary to activate the input (IOx) and set the circuit type (NO, NC, EOL, EOL_T, ATZ, ATZ_T) (see 6.6 “”Zones” window”). To connect a smoke detector power circuit to the PGM output (IO10), the “Fire Sensor Reset” function must be assigned to the output (see chapter 6.7 ““PGM” window”).

* The relay is used to detect a broken cable and removal of a fire detector. If you do not use a relay (K1), then contact K1 must be short-circuited.

FIRECOM wiring diagram for two smoke detectors, relay module SM1, and relay K1. AUX+ connects to SM1 +12V and the first detector’s + IN; IO10 connects to SM1 -12V and one side of the K1 coil. SM1 R connects to the first detector’s - IN. Both OUT lines continue from the first detector to the second. The second detector’s + OUT connects to the other side of the K1 coil; its - OUT has no outgoing wire. For the monitored input, IOx connects to SM1 C, while SM1 NC connects through the K1 contact and R1 end-of-line resistor in series to FIRECOM C.

Or

Alternative FIRECOM wiring diagram for two smoke detectors, relay module SM1, and relay K1. AUX+ connects to SM1 +12V and the first detector’s + IN; IO10 connects to SM1 -12V and one side of the K1 coil. SM1 R connects to the first detector’s - IN. Both OUT lines continue to the second detector. Its + OUT connects to the other side of the K1 coil; its - OUT has no outgoing wire. IOx connects to SM1 C, and SM1 NO connects to FIRECOM C. The K1 contact and R1 end-of-line resistor form a series branch between IOx and C.

Schematic for connecting four-wire smoke detectors.

In order to connect the smoke detector circuit to the selected input, it is necessary to activate the input (IOx) and set the circuit type (NO, NC, EOL, EOL_T, ATZ, ATZ_T) (see 6.6 “”Zones“ window “). To connect a four-wire smoke detector power circuit to the PGM output (IO10), the “Fire Sensor Reset” function must be assigned to the output (see chapter 6.7 ““PGM” window”).

* The relay is used to detect a broken cable and removal of a fire detector. If you do not use a relay (K1), then contact K1 must be short-circuited.

Wiring diagram: FIRECOM to two four-wire smoke detectors and relay K1. Power: AUX+ to the first + IN and IO10 to the first - IN; their OUT terminals feed the second detector, whose final + and - OUT connect across the K1 coil. Alarm loop: IOx and C connect to the first detector's contact IN terminals and continue to the second detector. Each detector contact bridges the alarm pair; R1 end of line resistor and the K1 contact form a series branch across the final OUT pair.

3.4 Schematic for connecting the communicator to a fire alarm control panel

Fire control panel wiring to FIRECOM without a built-in power supply. Panel +24 V connects to FIRECOM +DC, and panel GND connects to -DC. The upper terminals of panel outputs PGM1, PGM2, and PGM3 connect respectively to FIRECOM IO1, IO2, and IO3. Their lower terminals join the FIRECOM C line. An R1 resistor bridges the upper and lower terminals of each PGM output; the middle PGM terminals have no external wires in this diagram.
Fire control panel wiring to FIRECOM with a built-in power supply. The upper terminals of panel outputs PGM1, PGM2, and PGM3 connect respectively to FIRECOM IO1, IO2, and IO3. Their lower terminals join the FIRECOM C line. An R1 resistor bridges the upper and lower terminals of each PGM output; the middle PGM terminals have no external wires in this diagram. No power-supply connection is shown.

If you want to monitor the status of the fire alarm panel, connect its corresponding outputs to the FIRECOM inputs. The outputs (PGM1, PGM2, PGM3) of the fire panel must be configured as panel status outputs (Alarm, Trouble, etc.).

3.5 Schematic for connecting the fire panel with the ESPA4.4.4 protocol

Wiring diagram: ESPA4.4.4 fire panel to FIRECOM without power supply. Power: ESPA4.4.4 +24V to FIRECOM +DC, 0V to -DC. RS485: ESPA4.4.4 A to FIRECOM A2, B to B2.
Wiring diagram: ESPA4.4.4 fire panel to FIRECOM with built-in power supply. ESPA4.4.4 0V to FIRECOM C. RS485: ESPA4.4.4 A to FIRECOM A2, B to B2.

FIRECOM communicator settings with TrikdisConfig when connecting the fire alarm control panel.

  1. Choose the ESPA4.4.4.

  2. Select connection type.

  3. The FIRECOM communicator and the fire panel must have the same data transmission settings.

TrikdisConfig 1.66.60, Program  Modules  RS485 2 interface. Callout 1, choose ESPA 4.4.4 in Interface type; callout 2, select RS485 in Connection; callout 3, match data transmission settings: Baudrate 9600, 8 bits, None parity, 1 stop bit, Delay 0 ms.

  1. Enter phone numbers, e-mail of users who should get messages from the FIRECOM.

TrikdisConfig 1.66.60, Program  Users & Reporting  Users. Callout 4 highlights a user row with Name, Tel number and Email fields for entering recipients; its PGM, ACK and FWD boxes are checked.

  1. If you want the user to receive messages (or calls) about events, tick the SMS (or Call) box.

TrikdisConfig 1.66.60, Program  System events  SMS & Call reporting. Callout 5 highlights User 1 settings for event 19, ESPA 4.4.4 text: SMS is checked and Call is unchecked.

  1. Configure the communication channel if messages should be sent to the CMS receiver. Event messages are transmitted using the SIA DC-09 protocol.

TrikdisConfig 1.66.60, Program  Reporting to CMS  Reporting. Callout 6 highlights Primary channel: Communication type Disabled, Domain or IP blank, Port 0, Protocol TRK, and Encryption Key masked. Parallel channel Communication type is Disabled.

Test the system. Activate the fire alarm and check that FIRECOM messages are sent to the CMS (central monitoring station) and to Protegus2.

3.6 Schematic for connecting the fire panel NSC Solution

Wiring diagram: NSC Solution fire panel to FIRECOM without power supply. Power: NSC Solution +24V to FIRECOM +DC, 0V to -DC. RS485: NSC Solution A to FIRECOM A2, B to B2.
Wiring diagram: NSC Solution fire panel to FIRECOM with built-in power supply. RS485 and common: panel 0V to FIRECOM C, A to A2, B to B2.

FIRECOM communicator settings with TrikdisConfig when connecting the NSC Solution fire alarm control panel.

  1. Choose the NSC solution fire alarm control panel.

  2. The “NSC slavе address” must not match the address of the connected fire panel modules.

TrikdisConfig Modules screen. In RS485 2 interface, Interface type is NSC solution and NSC slave address is 10.

  1. Enter phone numbers, e-mail of users who should get messages from the FIRECOM.

TrikdisConfig Users & Reporting screen, Users tab. Callout 3 highlights a user row with Name, Tel number and Email fields and checked PGM, ACK and FWD boxes.

  1. Users will get SMS messages and phone calls about events that are ticked. You can add additional CID event codes in the CID column. You must enter SMS text messages next to new codes. If you want the user to receive messages (or calls) about events, tick the SMS (or Call) box.

TrikdisConfig Users & Reporting screen, SMS for Panel events tab. For User 1, SMS is checked and Call is unchecked for the visible events: E110 Fire alarm, E118 Fire pre-alarm state, E380 Detector fault, E323 Line fault, E301 AC loss, E302 Low battery and E311 Missing battery.

  1. Configure the communication channel if messages should be sent to the CMS receiver.

TrikdisConfig Reporting to CMS screen, Reporting tab. The highlighted Primary channel shows Communication type Disabled, an empty Domain or IP field, Port 0, Protocol TRK and a masked Encryption Key. Parallel channel Communication type is Disabled.

After setting up the FIRECOM communicator, turn on power supply the fire control panel. Wait for the fire control panel software to load. It is necessary to scan the modules connected to the RS485 bus on the fire control panel. On the fire control panel, press: PROG.>INSTALLER>(Enter the installer code) 00000 OK>(Select) SETTINGS>ENTER>(Select) SCAN RS485>ENTER. Wait for the scan to complete. Return to the main screen by pressing “CANCEL“ twice.

Test the system. Activate the fire alarm and check that FIRECOM messages are sent to the CMS (central monitoring station) and to Protegus2.

3.7 Schematic for connecting the fire panel INIM SMARTLINE

Wiring diagram: INIM Smartline fire panel to FIRECOM without power supply. Power: panel 13 +24 to FIRECOM +DC, 16 GND to -DC. RS485: panel 15 +RS485 to FIRECOM A2, 14 -RS485 to B2. The crossing wires have no junction dots.
Wiring diagram: INIM Smartline fire panel to FIRECOM with built-in power supply. RS485 and common: panel 16 GND to FIRECOM C, 15 +RS485 to A2, 14 -RS485 to B2. The crossing wires have no junction dots.

Slave mode must be set for the INIM Smartline panel when it is connected to the FIRECOM communicator via RS485 bus.

SmartLeague, RS485 Bus Programming window. Under Master/Slave Settings, Configure as Slave is selected and Assign address is 1.

Note

You cannot connect the FIRECOM using the RS485 bus if repeaters are connected to the INIM Smartline panel. / iO expansion modules are not supported when the FIRECOM is connected to the INIM Smartline panel via RS485 bus. FIRECOM communicator settings with TrikdisConfig when connecting the INIM SMARTLINE fire alarm control panel.

  1. Choose the Inim Smartline fire alarm control panel.

TrikdisConfig Modules screen. In RS485 2 interface, Interface type is INIM smartline.

  1. Enter phone numbers, e-mail of users who should get messages from the FIRECOM.

TrikdisConfig Users & Reporting screen, Users tab. Callout 2 highlights a user row with Name, Tel number and Email fields and checked PGM, ACK and FWD boxes.

  1. Users will get SMS messages and phone calls about events that are ticked. You can add additional CID event codes in the CID column. You must enter SMS text messages next to new codes. If you want the user to receive messages (or calls) about events, tick the SMS (or Call) box.

TrikdisConfig Users & Reporting screen, SMS for Panel events tab. For User 1, SMS is checked and Call is unchecked for the visible events: E110 Fire alarm, E118 Fire pre-alarm state, E380 Detector fault, E323 Line fault, E301 AC loss, E302 Low battery and E311 Missing battery.

  1. Configure the communication channel if messages should be sent to the CMS receiver.

TrikdisConfig Reporting to CMS screen, Reporting tab. The highlighted Primary channel shows Communication type Disabled, an empty Domain or IP field, Port 0, Protocol TRK and a masked Encryption Key. Parallel channel Communication type is Disabled.

Test the system. Activate the fire alarm and check that FIRECOM messages are sent to the CMS (central monitoring station) and to Protegus2.

3.8 Schematic for connecting the fire panel C-TEC Cast ZFP

Wiring diagram: C-TEC Cast ZFP fire panel to FIRECOM without power supply. Power: panel +24V to FIRECOM +DC, 0V to -DC; the positive wire is marked +24 V. ABUS RS485: panel A to FIRECOM A2, B to B2.
Wiring diagram: C-TEC Cast ZFP fire panel to FIRECOM with built-in power supply. ABUS RS485 and common: panel 0V to FIRECOM C, A to A2, B to B2.

FIRECOM communicator settings with TrikdisConfig when connecting the C-TEC Cast ZFP fire alarm control panel.

  1. Choose the C-TEC Cast ZFP fire alarm control panel.

TrikdisConfig Modules screen. In RS485 2 interface, Interface type is C-TEC Cast ZFP.

  1. Enter phone numbers, e-mail of users who should get messages from the FIRECOM.

TrikdisConfig Users & Reporting screen, Users tab. Callout 2 highlights a user row with Name, Tel number and Email fields and checked PGM, ACK and FWD boxes.

  1. Users will get SMS messages and phone calls about events that are ticked. You can add additional CID event codes in the CID column. You must enter SMS text messages next to new codes. If you want the user to receive messages (or calls) about events, tick the SMS (or Call) box.

TrikdisConfig Users & Reporting screen, SMS for Panel events tab. For User 1, SMS is checked and Call is unchecked for the visible events: E110 Fire alarm, E118 Fire pre-alarm state, E380 Detector fault, E323 Line fault, E301 AC loss, E302 Low battery and E311 Missing battery.

  1. Configure the communication channel if messages should be sent to the CMS receiver.

TrikdisConfig Reporting to CMS screen, Reporting tab. The highlighted Primary channel shows Communication type Disabled, an empty Domain or IP field, Port 0, Protocol TRK and a masked Encryption Key. Parallel channel Communication type is Disabled.

Install the ZFPtools program on your computer. Run the ZFPtools program. Turn on the power supply of the fire control panel. Wait until the fire panel software is loaded. Connect the fire panel to the computer using a USB2.0 A-B cable.

  1. Open the “Node View” tab.

ZFP Programming Tools, Site Details window. The Node View tab is highlighted for selection.

  1. Download the fire panel settings to your computer.

ZFP Programming Tools, Node View for Panel 1. The Retrieve All Data button is highlighted.

  1. Enter the code (default code – 4444).

  2. Click „OK“.

ZFP Programming Tools, Panel Log In window. Enter Access Level 3 Code appears above four empty code boxes; the green check button confirms the entry.

  1. Select „BMS Interface“.

  2. Click on the free icon.

ZFP Programming Tools, Node View  Devices. BMS Interface is selected in the Device Palette, and the Edit Devices button is highlighted.

  1. Click „Edit Devices“.

ZFP Programming Tools, Node View  Devices. A BMS Interface occupies device slot 16, and the Edit Devices button is highlighted.

  1. In the “Device” tab, enter the system name.

ZFP Programming Tools, Node View  Devices  Device Properties for device 16. On the Device tab, Name is FIRECOM and Device Type is BMS Interface.

  1. In the “Properties” tab, enter the system name.

  2. Specify the “ABUS RS485” bus to which the FIRECOM communicator is connected.

  3. Configure messages.

  4. Write the settings to the fire panel.

ZFP Programming Tools, Device Properties for the BMS Interface. Name is FIRECOM; Connection is ABUS RS485; BAUD Rate is 57600; Response Timeout is 250; Max Retries is 5. Zone Disablements reports Zone; Input Group Disablements, Output Group Disablements and Group Actions report Group. The Send All Data button is highlighted.

  1. Enter the code (default code – 4444).

  2. Click „OK“.

ZFP Programming Tools, Panel Log In window. Enter Access Level 3 Code appears above four empty code boxes; the green check button confirms the entry.

The fire panel is programmed. Disconnect the cable from USB2.0 A-B of the fire panel.

Test the system. Activate the fire alarm and check that FIRECOM messages are sent to the CMS (central monitoring station) and to Protegus2.

3.9 Schematic for connecting the fire panel Polon-Alfa 3000

The FIRECOM communicator is wired to the Polon-Alfa 3000 via the RS485 bus

Wiring diagram: Polon-Alfa 3000 MSO-30 and MK-30 to FIRECOM. Power: MSO-30 Z1 24V ZEW + to FIRECOM 15-32V/DC 2,5A +, Z1 - to FIRECOM -. RS485: MK-30 Z1 RS485 A to FIRECOM RS485 A2, B to B2. MK-30 GND is shown unconnected.

Configuring the FIRECOM communicator using TrikdisConfig.

  1. Choose the Polon-Alfa 3000.

  2. Select connection type RS485.

TrikdisConfig FC, Modules  RS485 2 interface. Callout 1: Interface type is Polon-Alfa 3000. Callout 2: Connection is RS485.

  1. Enter phone numbers, e-mail of users who should get messages from the FIRECOM.

TrikdisConfig FC, Users & Reporting  Users. Callout 3 highlights user 1A with a name, telephone number and email filled in; PGM, ACK and FWD are checked.

  1. If you want the user to receive messages (or calls) about events, tick the SMS (or Call) box.

TrikdisConfig FC, System events  SMS & Call reporting. Callout 4: for User 1, 10 Event has SMS and Call checked; 10 Restore has SMS checked and Call unchecked.

  1. Configure the communication channel if messages should be sent to the CMS receiver.

TrikdisConfig FC, Reporting to CMS  Reporting. Callout 5 highlights Primary channel: Communication type Disabled, Domain or IP and Port blank, Protocol TRK, Encryption Key blank. Parallel channel Communication type is Disabled.

The POLON-ALFA 3000 fire alarm panel with the MK-30 module must be configured using the POLON Studio application to operate via the Modbus RTU (RS485) protocol.

MK-30 (1) module window. Modbus Interface is RS-485; Modbus RTU Bitrate is 115200, Parity None, Stop Bits 1 and Address 1.

Test the system. Activate the fire alarm and check that FIRECOM messages are sent to the CMS (central monitoring station) and to Protegus2.

FIRECOM communicator and the Polon-Alfa 3000 fire alarm panel are wired to the same LAN

Wiring diagram: Polon-Alfa 3000 MSO-30/MK-30 to FIRECOM through a ROUTER. LAN: MK-30 LAN to ROUTER LAN, and a second ROUTER LAN port to FIRECOM LAN, using LAN cables.

Configuring the FIRECOM communicator using TrikdisConfig.

  1. Choose the Polon-Alfa 3000.

  2. Select connection type TCP.

  3. Enter the IP address of the Polon-AlfA 3000 fire control panel.

TrikdisConfig FC, Modules  RS485 2 interface. Callout 1: Interface type Polon-Alfa 3000. Callout 2: Connection TCP. Callout 3: IP address 192.168.1.2.

  1. Check the box “DHCP” (automatic registration mode) so that the FIRECOM communicator will automatically read the network settings (subnet mask, gateway) and an IP address will be assigned to it.

TrikdisConfig FC, Reporting to CMS  Settings  LAN network parameters. Callout 4 highlights DHCP checked; Static IP, Subnet mask and Default gateway are blank and inactive.

  1. Enter phone numbers, e-mail of users who should get messages from the FIRECOM.

TrikdisConfig FC, Users & Reporting  Users. Callout 5 highlights user 1A with a name, telephone number and email filled in; PGM, ACK and FWD are checked.

  1. If you want the user to receive messages (or calls) about events, tick the SMS (or Call) box.

TrikdisConfig FC, System events  SMS & Call reporting. Callout 6: for User 1, 10 Event has SMS and Call checked; 10 Restore has SMS checked and Call unchecked.

  1. Configure the communication channel if messages should be sent to the CMS receiver.

TrikdisConfig FC, Reporting to CMS  Reporting. Callout 7 highlights Primary channel: Communication type Disabled, Domain or IP and Port blank, Protocol TRK, Encryption Key blank. Parallel channel Communication type is Disabled.

The Polon-Alfa 3000 fire alarm panel with the MK-30 module must be configured using the Polon Studio application to operate via the LAN. The LAN IP addresses must be entered according to your network settings.

MK-30 (1) module window. Modbus TCP IP is 192.168.1.2, Modbus TCP Mask 255.255.255.0, Modbus TCP Gate 192.168.1.1 and Modbus TCP Port 502.

Test the system. Activate the fire alarm and check that FIRECOM messages are sent to the CMS (central monitoring station) and to Protegus2.

3.10 Schematic for connecting a temperature sensor

Wiring diagram: FIRECOM to DS18B20 temperature sensor. Red wire: +5V to +Vdd. Yellow wire: 1 W to DQ. Black wire: C to GND. / Wiring diagram: FIRECOM to AM2301 temperature and humidity sensor. Red wire: +5V to +Vdd. Yellow wire: 1 W to DQ. Black wire: C to GND.

Temperature sensors should be connected according to the given schematic. Maxim®/Dallas® DS18S20, DS18B20 temperature sensors (up to 8) or AM2301 humidity and temperature sensor (up to 1) can be connected to the communicator FIRECOM. If a wire longer than 0,5 meters is used to connect a temperature sensor, we recommend using twisted pair cable (UTP4x2x0,5 or STP4x2x0,5). The “+5V” terminal on the board is for supplying devices connected to the “1-Wire” data bus with 5 V DC voltage. The maximum output current is 0,2 A. The output is protected from overload. If the maximum allowed current is exceeded, the power will automatically be switched off. The communicator automatically recognizes and links connected devices.

3.11 Schematics for connecting a relay and an LED indicator

Wiring diagram: FIRECOM to an external relay. Coil: AUX+ to one coil terminal, IOx to the other. The relay contacts are labeled NC, C and NO. / Wiring diagram: FIRECOM to an LED indicator. AUX+ connects through a 2k2 resistor and the LED in series to IOx.

Using the relay terminals, it is possible to remotely control (turn on/off) various electrical devices. The communicator’s universal “I/O” terminal must be configured as an output (OUT) and must have the definition “Remote control” assigned.

3.12 Schematics of connecting the inputs of the fire panel to the communicator

According to the EN54 standard, the fire panel from the communicator must receive information about the failure of communication with the monitoring station, as well as about the successful received of messages to the monitoring station. It is necessary to connect the PGM outputs (for example: “Relay1” and “Relay2”) of the communicator to the special inputs of the fire panel. The PGM output of “Relay1” must be set to “CMS fail”. The PGM output of “Relay2” must be set to “ACK received”. “Relay1” output is activated in case of violation of the communication channel with the CMS. “Relay2” output is activated for 5 sec. upon successful sending of a message to the CMS.

Wiring diagram: fire control panel to FIRECOM. Relay1: panel C to C1, IN1 to NO1, with R1 in parallel across C1 and NO1. Relay2: panel C to C2, IN2 to NO2, with a second R1 in parallel across C2 and NO2. IN3, NC1 and NC2 have no shown connections.

3.13 Schematics for connecting iO series expander modules

If the communicator FIRECOM needs to have more inputs IN or outputs OUT, connect a wired or wireless TRIKDIS iO series input and output expander. The FIRECOM’s configuration for expander modules is described in chapter 6.5 ““Modules” window”.

Wiring diagram: FIRECOM to iO-8. Power: AUX+ (+12 V) to +DC, AUX- to -DC. RS485: A1 to A, B1 to B.
Wiring diagram: FIRECOM to iO-MO. Power: AUX+ (+12 V) to +DC, AUX- to -DC. RS485: A1 to A RS485, B1 to B RS485.

Schematics for connecting LORA modules.

FIRECOM connects to RF-LORA: AUX+ (+12 V) to +DC, AUX− to −DC, RS485 A1 to A RS485, and B1 to B RS485. RF-LORA works wirelessly, up to 5000 m, with 1* iO-LORA, 2* iO-8-LORA, 3* PB-LORA and 8* REL-LORA. iO-LORA and iO-8-LORA each have a separate 12–26 V supply connected to +DC and −DC; REL-LORA has 100–230 V AC connected to L and N.

3.14 Turning on the communicator

To turn on the communicator, first you need to turn on its power supply. The communicator’s LED indicators must operate in the following way:

  • The “STA” diode must blink in green – this indicates that the power supply voltage is sufficient;

  • The “SIM” diode must be green solid and periodically blink in yellow no less than 3 times – the green color indicates that the SIM card is successfully registered on the mobile network, while the number of yellow flashes indicate the mobile signal strength. The “ETH” indicator lights up green when the communicator is connected to the LAN network.

Note

Sufficient 4G mobile network strength is 3 (three yellow flashes of the “SIM” indicator). / If you see fewer yellow flashes of the “SIM” diode, the strength of the mobile network is insufficient. We recommend choosing a different place for installing the communicator, changing the location of the antenna or using a more sensitive mobile antenna. / If the light indication is different, see chapter 1.4 “LED indication of operation” to find out the reason. / If all of the FIRECOM indicator lights are off, check the power supply and connections.

4. Quick configuration using TrikdisConfig software

  1. Download the configuration software TrikdisConfig from www.trikdis.com (type “TrikdisConfig” in the search field) and install it*.*

  2. Connect the FIRECOM to the computer using a USB Type-C cable.

  3. Launch TrikdisConfig. The program will automatically recognize the connected device and will automatically open the FIRECOM configuration window.

  4. Click the Read [F4] button to see the current parameters of the FIRECOM. If a window requesting the administrator or installer code opens, enter the 6-digit code.

Below we describe the settings you need to edit to make the controller send events to the Protegus2 app or to the Central Monitoring Station.

4.1 Settings for connecting to Protegus2 app

In the “System options” window, “SIM” settings group:

TrikdisConfig FIRECOM configuration, System Options window, System general tab. In the SIM group, callout 1 highlights two SIM card PIN fields, both showing 1234. Callout 2 highlights two APN fields, both showing internet.

  1. Enter the “SIM card PIN” code.

  2. Change the “APN”. You will find the “APN” on the SIM operator’s website. “Internet” is universal and works in the networks of most operators.

In the “Users & Reporting” window, “Cloud application” settings group:

TrikdisConfig FIRECOM configuration, Users & Reporting window, Protegus tab. In Cloud application, callout 3 highlights the checked Enable cloud service box; callout 4 highlights Cloud Access Code 123456. Parallel reporting is also checked.

  1. Tick the box “Enable cloud service”.

  2. Change the Protegus2 “Cloud access Code” if you want users to be asked to enter it when they add the system in the Protegus2 app (default password – 123456).

In the “Reporting to CMS” window, “Settings” tab:

TrikdisConfig FIRECOM configuration, Reporting to CMS window, Settings tab. Callout 5 highlights checked DHCP. Callout 6 highlights the Protegus reporting mode: Main type Ethernet (LAN), Backup type SIM and Backup type 2 Disabled.

  1. If a LAN cable is connected to the communicator, check the box „DHCP“ (automatic registration mode) so that the FIRECOM communicator will automatically read the network settings (subnet mask, gateway) and an IP address will be assigned to it.

  2. The parameters for how the communicator will send messages to Protegus2 are set. Connection types are set in sequence. If the connection with the primary connection type fails, it switches to the next one and so on. If the fallback connection type succeeded in passing the message to Protegus2, then the “Return to Primary” connection type will be attempted after a set time interval.

In the “Zones” window, “Zones settings” tab:

TrikdisConfig FIRECOM configuration, Zones window, Zones settings tab. Callout 7 highlights the Prot. column. Its boxes are checked for the fully visible Zones 1 through 5.

  1. Tick the boxes if you want users to receive notifications to Protegus2 about changes in zone states.

In the “PGM” window, “Outputs” tab:

TrikdisConfig FIRECOM configuration, PGM window, Outputs tab. Callout 8 highlights the Prot. column; its boxes are unchecked for the visible PGM outputs 1 through 4. PGM 1, 2, and 3 use RELAY 1, 2, and 3; PGM 4 is set to Disable. Each visible row shows Remote Control and a 20-second pulse time.

  1. Tick the boxes if you want users to receive notifications to Protegus2 about changes in PGM output states.

In the “System events” window, “Events” tab:

TrikdisConfig, System events window, Events tab. Callout 9 outlines the Prot. column, with boxes checked for the seven visible events: Low Battery, Periodic test, Battery missing, RS485 fault, High temperature, Low temperature, and Temp. sensor lost.

  1. Tick the boxes if you want users to receive notifications to Protegus2 about changes in the communicator’s internal event states.

After finishing configuration, click the Write [F5] button and disconnect the USB cable.

Note

See chapter 6 “Description of TrikdisConfig windows” to find more about other FIRECOM settings in TrikdisConfig.

4.2 Settings for connecting to Central Monitoring Station

In the “System Options” window, “System general” tab:

TrikdisConfig, System Options window, System general tab. Callout 1 highlights Object ID 0001. Callout 2 highlights two SIM card PIN fields, both showing 1234. Callout 3 highlights two APN fields, both showing internet.

  1. Enter the “Object ID” (account) number provided by the Central Monitoring Station (4 characters, 0-9, A-F. Do not use FFFE, FFFF Object ID).

  2. Enter the “SIM card PIN” number.

  3. Change the “APN”. You will find the “APN” on the SIM operator’s website. “Internet” is universal and works in the networks of most operators.

In the “Reporting to CMS” window, “Settings” tab:

TrikdisConfig FIRECOM configuration, Reporting to CMS window, Settings tab. Callout 4 highlights checked DHCP. Callout 5 highlights the CMS reporting mode: Main type Ethernet (LAN), Backup type SIM and Backup type 2 Disabled.

  1. If a LAN cable is connected to the communicator, check the box “DHCP” (automatic registration mode) so that the FIRECOM communicator will automatically read the network settings (subnet mask, gateway) and an IP address will be assigned to it.

  2. The parameters for how the communicator will send messages to CMS are set. Connection types are set in sequence. If the connection with the primary connection type fails, it switches to the next one and so on. If the fallback connection type succeeded in passing the message to CMS, then the “Return to Primary” connection type will be attempted after a set time interval.

In the “Reporting to CMS” window, “Reporting” tab:

TrikdisConfig, Reporting to CMS window, Reporting tab. Callouts 6–10 highlight the Primary channel fields: Communication type Disabled, blank Domain or IP, Port 0, Protocol TRK, and Encryption Key 123456. Callout 11 outlines the Backup channel with the same displayed values. Callout 12 outlines the Parallel channel: Communication type TCP/IP, blank Domain or IP, Port 0, Protocol TRK, and Encryption Key 123456. The Parallel backup channel also shows TCP/IP, a blank Domain or IP, Port 0, Protocol TRK, and Encryption Key 123456.

  1. Communication type – choose a communication type (TCP or UDP).

  2. Domain or IP – enter the receiver’s domain or IP address.

  3. Port – enter the receiver’s network port number.

  4. Protocol – choose which transmission protocol should be used for sending messages: TRK (to TRIKDIS receivers), DC- 09_2007 or DC-09_2012 (to universal receivers), TL150 (to SUR-GARD receivers).

  5. Encryption Key – enter the receiver’s encryption key.

Note

If you chose DC-09 as the transmission protocol, additionally enter the object, line and receiver numbers in the “Settings” setting group of the “Reporting to CMS” window.

  1. (Recommended) Configure the “Backup channel” settings.

  2. Configure „Parallel channel” if messages will be sent to the second receiver of the CMS.

After finishing configuration, click the Write [F5] button and disconnect the USB cable.

Note

See chapter 6 “Description of TrikdisConfig windows” to find more about other FIRECOM settings in TrikdisConfig.

5. Remote control

5.1 Adding the communicator to Protegus2 app

Using Protegus2, users can see the system’s state and receive notifications about system events.

  1. Download and launch the Protegus2 app or use the browser version www.protegus.app:

  2. Create a new account or log in with your user name and password.

Warning

“Important” When adding the system to Protegus2 the FIRECOM communicator must:

  1. Have an inserted and activated SIM card with the PIN code entered or disabled;

  2. Have Protegus2 service enabled. See 6.4 "Users & Reporting" window;

  3. Have the power switched on ("STA" LED must be blink green);

  4. Be connected to a network (the "SIM" LED must be green solid and blink yellow; or/and "ETH" LED is green when connected to LAN network).

  1. Click “Add new system” and enter the FIRECOM’s “Unique ID” number. It can be found on the device and packaging sticker. After entering the “Unique ID”, click the “Next” button.

Annotated screenshot of the Protegus2 app's "Scan QR code" screen with a callout pointing to the Unique ID/IMEI field explaining where to find the IMEI code, and a red box highlighting the QR code location on a sample product label below.

5.2 Configuration and control via SMS messages

1. Change the administrator password

To ensure safety, change the default administrator SMS password. Send an SMS message of the following format:

​ PSW 123456 xxxxxx

123456 Default administrator password

xxxxxx New 6-symbol administrator password

2. Allow other users to control

Only phone numbers on the user list can control the system using SMS messages or phone calls. From an administrator phone, send SMS messages with other people’s phone numbers and names to allow them to control the system:

​ SETN xxxxxx PHONEx=+PHONENR#NAME#EMAIL

xxxxxx 6-symbol administrator password

x User’s number on the list. (If you write 1 as the user number, you will transfer your administrator’s rights to the other user.)

PHONENR User’s phone number

NAME User’s name

EMAIL User’s e-mail

SMS command list

Command Data Description
INFO Request information about the communicator. Object name, partition state, IMEI number, Cellular signal strength, firmware version and serial number will be included in the reply. E. g.: INFO 123456
RESET Reset the device. E.g.: RESET 123456
OUTPUTx ON Turn on an output, “x” is the output number. E.g.: OUTPUT1 123456 ON
OFF Turn off an output, “x” is the output number. E.g.: OUTPUT1 123456 OFF
PULSE=ttt Turn on an output for a few seconds - “x” is the OUT output number, and “ttt” is a three-digit number that specifies pulse time in seconds. E.g.: OUTPUT1 123456 PULSE=002
PSW New password Change password. E.g.: PSW 123456 654123
TIME YYYY/MM/DD,12:00:00 Set date and time. E.g.: TIME 123456 2026/05/09,10:02:00
TXTA Object name Specify an object name. E.g.: TXTA 123456 House
RDR PhoneNR#SMStext Forward SMS messages to the specified number. The phone number must start with a “+” sign and the international country code. E.g.: RDR 123456 +37061234567#forwarded text
ASKI Request SMS message about statuses of inputs IN. E.g.: ASKI 123456
ASKO Request SMS message about statuses of outputs OUT. E.g.: ASKO 123456
ASKT Send SMS message with values of all temperature sensors. E.g.: ASKT 123456
FRS Resets the fire sensor’s output, if the output OUT is assigned the function “Fire sensor reset”. E.g.: FRS 123456
SETN PhoneX=PhoneNR#Name#email Add a phone number, username, e-mail and assign it to user “x”. “x” is the phone number’s line on the list. The phone number must start with a “+” symbol and international country code. The phone number and username must be separated by a “#” symbol. E.g.: SETN 123456 PHONE5=+37061234567#JOHN#jonas@trikdis.lt
PhoneX=DEL Delete user’s phone number and name from the system. E.g.: SETN 123456 PHONE5=DEL
UUSD *Uusd code# Send a UUSD code to the operator. E.g.: UUSD 123456 *245#
CONNECT Protegus=ON Connect to Protegus cloud service. E.g.: CONNECT 123456 PROTEGUS=ON
Protegus=OFF Disconnect from Protegus cloud service. E.g.: CONNECT 123456 PROTEGUS=OFF
Code=123456 Protegus cloud service code. E.g.: CONNECT 123456 CODE=123456
IP=0.0.0.0:8000 Specify the main server’s connection channel’s TCP IP and Port. E.g.: CONNECT 123456 IP=0.0.0.0:8000
IP=0 For turning off the main channel. E.g.: CONNECT 123456 IP=0
ENC=123456 TRK encryption key. E.g.: CONNECT 123456 ENC=123456
APN=Internet APN name. E.g.: CONNECT 123456 APN=INTERNET
USER=user APN user. E.g.: CONNECT 123456 USER=User
PSW=password APN password. E.g.: CONNECT 123456 PSW=Password

5.3 Control PGM outputs using phone calls

Perform these actions if you want to control a PGM output remotely:

  • The user must be allowed to control outputs OUT and the output OUT must have type “Remote control” assigned (using TrikdisConfig).

  • Call the number of the FIRECOM’s SIM card. The FIRECOM will answer the call and you can dial commands using the phone’s keypad (see the table).

Mobile phone keyboard command list

Keyboard buttons Function Description
[output no]*[state no]# Control selected output OUT Controls the specified PGM output. State:
[0] – output turned off;
[1] – output turned on;
[2] – turned off for pulse time;
[3] – turned on for pulse time; (pulse time is specified in the TrikdisConfig software, “PGM” table);
[*****] – this symbol shows the end of the command.
E.g. (turn on output 1): *11#
E.g. (turn off output 1): *10#
E.g. (turn on output 2 for “Pulse time” specified in the TrikdisConfig “PGM” table): 2*3#
# Retry entering the command If you made a mistake while entering the command, press “#” on the phone’s keyboard and enter the command again.

6. Description of TrikdisConfig windows

6.1 Description of TrikdisConfig status bar

Once the FIRECOM is connected, TrikdisConfig will display information about the connected device in its status bar.

TrikdisConfig status bar for FC_E170: the IMEI/Unique ID and SN fields are shown, Status is Ready, BL is 1.02, FW is 1.07, State is USB, and Role is Administrator.

Name Description
IMEI/​Unique ID Device’s IMEI number
Status Operational state
Device Device type (must show FC_xxxx)
SN Device’s serial number
BL Bootloader version
FW Device’s firmware version
HW Device’s hardware version
State Type of connection with the program (USB or remote)
Role Access level (shown after access code is approved)

When the Read [F4] button is clicked, the program will read and show settings currently saved on the FIRECOM. With TrikdisConfig, set the required parameters using the following program window descriptions.

6.2 “System Options” window

TrikdisConfig FC_E170, System Options  System general. General settings show Object ID 0001, Object name Fire communicator, Test period checked at 1 day and 0 h, Start test at checked for 13:30, Clear Events after reset checked, Text language English, suspend reporting after 10 same events per 10 s, restore reporting after 1 min, Call 2 times, EOL Type 10k+10k+5k6, and Communication path test 1 day. SIM settings show PIN 1234 and APN internet in both columns. Time settings show module time 2026/06/05 09:39:03, time zone +2 h 0 min, Time set GSM modem, daylight saving time checked, and power failure delay 300 s.

“System general” tab “General” settings group

  • Object ID – if events are going to be sent to the CMS, enter the Object ID (4-symbol hexadecimal number, 0-9, A-F. Do not use FFFE, FFFF Object ID) given by the CMS.

  • Object name – the name given to the object that will be used in SMS messages sent to the user.

  • Test period - when the box is ticked, “Test” messages will be sent every set period.

  • Start test at - tick the box and specify a time when test reports should be sent.

  • Clear Events after reset – all unsent event messages will be deleted upon reset.

  • Text language – set the preferred language and the specific symbols of that language will be used in SMS messages.

  • You can Suspend event reporting when … a number of same events per … s happen.

  • Restore event reporting after … – set the time after which suspending of event reporting will be cancelled. The time can be anywhere from 0 to 999 minutes.

  • Call – when an event occurs, the FIRECOM will call user(-s) as many times as is set. If the call is declined or answered, the FIRECOM will stop calling. Duration of a call is 20 seconds.

  • EOL Type - specify the nominals of the resistors connected to the sensors (EOL – End Of Line. RT + R1 + R2. Resistor RT - tamper; resistor R1 - sensor No 1; resistor R2 - sensor No 2).

  • Communication path test - specify the time interval after which the communicator will check the Backup communication channels by sending messages to the CMS. After sending the messages on the Backup communication channels, the communicator will return to the Primary communication channel.

“SIM” settings group

  • Enter the “SIM card PIN” code.

  • APN – network service provider’s mobile internet access point name. You must enter the APN if event messages will have to be sent to Protegus2 app or to the CMS via GPRS.

  • If required by the GPRS network service provider, enter the APN user name and password in the fields Login and Password.

  • Locked ICCID - enter the ICCID number of the SIM card if you want the communicator to work only with this SIM card.

  • Preferred operator - after entering the mobile network operator code, the communicator will connect only to the network of the selected operator. The mobile operator code consists of MCC and MNS codes.

“Time settings” settings group

You can set the time by clicking the “Set PC time” button. If “Disabled” is chosen in the “Time set” field, the computer’s time will be set for the communicator. If a modem or a server is chosen in the “Time set” field, the communicator will synchronize its time according to that modem or server.

  • Time zone (hours) – specify your country’s time zone. For example, if the communicator will be installed in Lithuania, enter +3.

  • Time set – specify a server to synchronize the FIRECOM’s internal clock with. Synchronization occurs after the communicator is powered on.

  • Daylight saving time – if you check the box, the communicator’s internal clock will be automatically switched to summer or winter time.

  • Power failure delay - in the event of a power failure in the main power supply, a power failure notification will be sent after the specified time delay. When the supply voltage is restored, a notification of the supply voltage recovery will be sent after the specified time delay.

“Groups” tab

TrikdisConfig FC_E170, System Options  Groups: the group table shows ID 1 with Group name Group 1.

Zones can be assigned to groups. The name of each group can be changed. Group names will be visible in Protegus2.

“Access” tab

TrikdisConfig FC_E170, System Options  Access. Access codes shown are Administrator Code 123456, SMS password 123456, and Installer Code 654321. Installer permissions for Object ID and SIM card are checked. Area Settings and the visible Users & Reporting, Modules, Zones, PGM, Reporting to CMS, and System events menu permissions are set to Editable.

Settings group “Access codes”

  • Administrator Code – gives full access to configuration functions (default code – 123456).

  • SMS password – password for remote control and programming via SMS messages (default code – 123456).

  • Installer Code – gives limited access to changing the communicator’s configuration (default code – 654321).

Note

If the default administrator code is set (123456), after pressing Read [F4] the program will immediately show the current operational parameters of the device without asking for the code.

Settings group “Installer permissions”

The administrator can set which parameters can be changed by the installer.

6.3 “Reporting to CMS” window

“Reporting” tab

TrikdisConfig FC_E170, Reporting to CMS  Reporting. Primary channel and Backup channel have Communication type Disabled; Parallel channel and Parallel backup channel have Communication type TCP/IP. All four channels show Port 0, Protocol TRK, and Encryption Key 123456. The Domain or IP fields are blank.

The communicator sends messages to the Central Monitoring Station using internet (IP).

You can assign a backup channel to the primary channel. It will be used when connection via the primary channel is lost.

Messages sent to the Central Monitoring Station are encoded and password protected. To receive messages and forward them to monitoring software, a TRIKDIS receiver is required:

  • For IP messages – receiving program IPcom Windows/Linux, hardware IP/SMS receiver RL14 or multi-channel receiver RM14.

Settings group “Primary channel” (“Parallel channel”)

  • Communication type – choose a method for connecting to the Central Monitoring Station’s receiver.

  • Domain or IP – enter the receiver’s domain or IP address.

  • Port – enter the receiver’s network port number.

  • Protocol – select in which coding the events should be sent: TRK (to TRIKDIS receivers), DC-09_2007 or DC-09_2012 (to universal receivers. By selecting the SIA DC protocol, you can select the SIA-DCS messaging format.), TL150 (to SUR-GUARD receivers).

  • Encryption Key – 6-digit message encryption key. The communicator’s encryption key must match the receiver’s encryption key.

If parameters are set for the parallel channel, reports will be sent using both channels simultaneously. Both channels cannot be configured for the same receiver.

Settings group “Backup channel” (“Parallel backup channel”)

Enable backup channel mode to allow messages to be sent using the backup channel if the connectivity is disrupted. Configure the backup channel using the same settings as described above.

“Settings” tab

TrikdisConfig FC_E170, Reporting to CMS  Settings: Return to Primary after 5 min, IP Ping period enabled at 60 s, Backup reporting after 3 attempts, DNS1 8.8.8.8, and DNS2 1.1.1.1. DHCP is checked; CMS and Protegus use Ethernet (LAN) as Main type, SIM as Backup type, and Disabled as Backup type 2.

Settings group “Settings”

  • Return to Primary after – time period after which the FIRECOM will attempt to regain connection with the “Primary channel”.
  • IP PING period – sending period of internal PING signals for checking connectivity. These messages are sent only via IP channel. The receiver does not forward these signals to the monitoring software and thus does not overload the software. The monitoring software is only notified when the receiver does not receive a PING message from the device for a preset period of time.

By default, the receiver will send a “Connection lost” message to the monitoring software after a time period that is three times longer than the communicator’s PING sending period. E.g. if the IP PING period is 3 minutes, the receiver will send a lost connection message if it does not receive a PING for 9 minutes.

PING messages also keep an active connection session between the device and the receiver. An active session is required to configure and control the communicator remotely. We recommend setting the PING period to be no longer than 5 minutes.

  • Backup reporting after – specify the number of unsuccessful attempts to send a message using the “Primary channel”. If the message fails to send after the specified number of attempts, the device will transmit using the “Backup channel”.

  • DNS1, DNS2 – (Domain Name System) server that specifies the domain IP address. It is used when a domain is specified in the connectivity channel’s “Domain or IP” field (instead of an IP address). Default setting - Google DNS server addresses.

The following settings are only shown when DC-09_2007 or DC-09_2012 protocol is chosen in the connectivity channel’s Protocol field.

  • Object ID in SIA DC-09 – enter the object number. If you chose the DC-09 protocol, the object number entered in this field will be used. You can enter the 3-16 symbol hexadecimal number given by the central monitoring station.

  • SIA DC-09 receiver No. – enter the receiver’s number.

  • SIA DC-09 line No. – enter the line number in the receiver.

  • Local time in SIA - check the box so that the messages sent to the CMS indicate the time set in the module.

Settings group “Reporting mode”

For setting parameters on how the communicator will communicate with the CMS channels and with Protegus2. The connection types are specified in order. If the communicator fails to connect using the “Main type” connection , it switches to the “Backup type”, and so on. If the backup connection type was successful in transmitting the message to the CMS, then the “Return to main” connection type will be attempted after the specified time interval.

  • Main type – select a connection type (SIM, Ethernet (LAN)) with the CMS receiver and Protegus2.

  • Backup type – select a connection type (SIM, Ethernet (LAN)) with the CMS receiver and Protegus2.

  • Backup type 2 – select a connection type (SIM, Ethernet (LAN)) with the CMS receiver and Protegus2.

  • Dual path for CMS - dual path mode enables CMS1 to operate over LAN and CMS2 to operate over SIM. These two channels and communication paths operate in parallel.

  • Return to main (both channel) – time period after which the FIRECOM will attempt to regain connection using the primary channel, if it was running a backup channel, min.

Settings group “LAN network parameters”

  • DHCP mode – mode for registering on the LAN network (manual or automatic). Tick the box and the FIRECOM communicator will automatically read the network settings (subnet mask, gateway) and will automatically be assigned an IP address (automatic registration mode).

  • Static IP – static IP address for manual registration mode.

  • Subnet mask – subnet mask for manual registration mode.

  • Default gateway – gateway for manual registration mode.

  • LAN Trouble indication – check the box so that the LED on the communicator lights up when the LAN communication link fails.

Settings group “SIM parameters”

  • Disable indication of the absence of a SIM card – when the box is ticked, the FIRECOM communicator will not display an indication that there is no SIM card inserted.

  • Use dial and SMS when working over internet module – ticking this box will enable controlling the communicator using phone calls and SMS messages. If the box is not ticked and there is a LAN network available, then SMS and phone calls are not used. If the box is not ticked and there is no LAN network, the FIRECOM can still be controlled using phone calls and SMS messages. The FIRECOM will send SMS messages to the user.

  • Disable the use of SIM card mobile data – ticking the box will disable the usage of the SIM card’s mobile data. Data will only be sent using LAN. If a LAN network is temporarily unavailable, the FIRECOM will store data in memory. When the LAN network is restored, the FIRECOM will send data using LAN.

6.4 “Users & Reporting” window

“Users” tab

TrikdisConfig FC_E170, Users & Reporting  Users: the Users & Reporting to User table shows a configured user in row 1A with Name, Tel number, and Email fields. That row's PGM, ACK, and FWD boxes are checked; the following visible rows are empty.

Settings group “Users & Reporting to User”

  • ID – user’s number on the list.

  • Name – user’s name. These names will be used in event SMS messages and application.

  • Tel number – the user’s phone number that will receive SMS messages. The numbers must start with the international country code. The first 8 telephone numbers will receive reports using messages and phone calls.

  • E-mail - enter the user’s email, so that the user would be invited to Protegus2 to control the system.

  • PGM – if the box is ticked, the user can remotely control outputs (calls, SMS).

  • ACK – if the box is ticked, the FIRECOM will send SMS messages with “SMS answer text” to the user after every received SMS command.

  • FWD – if the box is ticked, SMS messages received from non-system users will be forwarded to the user (e.g. SIM card account balance, random promotional messages, etc.).

“Protegus” tab

TrikdisConfig FC_E170, Users & Reporting  Protegus: in Cloud application, Enable cloud service and Parallel reporting are checked, and Cloud Access Code shows 123456.

Settings group “Cloud application”

  • Enable cloud service – enable Protegus 2 service to allow the FIRECOM to exchange data with the Protegus2 app and remotely configure the device using TrikdisConfig.

  • Parallel reporting – enable parallel message sending via the “Primary channel” and to Protegus2.

  • Cloud access code – 6-digit code for logging in to Protegus2 (default code - 123456).

“SMS answer texts” tab

TrikdisConfig FC_E170, Users & Reporting  SMS answer texts: the Answer and SMS text columns show Command done, Wrong password, Wrong data, and Wrong command with matching texts; Zone alarm uses Alarm!!, Zone restore uses Alarm restored, Output ON uses OUT ON, and Output OFF uses OUT OFF.

Settings group “SMS answer texts”

The text for answers to commands sent using SMS messages can be customized in the column “SMS text”. Also here are the texts of SMS messages that are used when activating inputs or outputs.

6.5 “Modules” window

“RS485 modules” tab

TrikdisConfig FC_E170, Modules  RS485 modules: the Module dropdown offers Not available, iO-8 expander, iO-MO expander, iO-LORA expander, iO8-LORA expander, PB-LORA Panic button, and REL-LORA expander. The table has ID, Module, Serial No., Name, and Firmware version columns.

Settings group “RS485 modules”

  • ID – module’s number on the list.

  • Module – choose the module being used (modules iO-8, iO-MO, iO-LORA, iO8-LORA, PB-LORA, REL-LORA) from the module list.

  • Serial No. – mandatory 6-digit number that can be found on the module’s casing and its packaging.

  • Name – you can give the module a name.

  • Firmware version – the firmware version will be shown when the FIRECOM finds the connected module.

TrikdisConfig FC_E170, Modules  RS485 modules: the RS485 2 interface's Interface type dropdown offers Disabled, ESPA 4.4.4, NSC solution, INIM smartline, C-TEC Cast ZFP, and Polon-Alfa 3000.

Settings group “RS485 2 modules”

Fire panels (with ESPA4.4.4 protocol, NSC solution, INIM smartline, C-TEC Cast ZFP, Polon-Alfa 3000) can be connected to the RS485 2 bus of the FIRECOM communicator. The connection diagram of the fire panel and settings is shown in paragraphs 3.5-3.9.

6.6 “Zones” window

“Zones settings” tab

TrikdisConfig FC_E170, Zones  Zones settings: visible Zones 1–5 use inputs FC 1 I/O through FC 5 I/O, Group 1, Type EOL, and Delay 800. Their CMS and Prot. boxes are checked.

  • Zone No – zone’s number on the list.

  • Name - the zone can be given a name that will be used in SMS messages and application.

  • Input – choose which FIRECOM or expansion module input IN to assign to a zone.

  • Group - assigning a zone to a group.

  • Type – choose the type of circuit connected to the zone input IN from a list: NC – normally closed; NO – normally open; EOL – with an end of line resistor; EOL_T – with an end of line resistor and tamper monitoring; ATZ – two zone normally closed circuit with end of line resistors, without tamper monitoring function (to use this type, choose the second ATZ zone in the input list); ATZ_T – two zone normally closed circuit with end of line resistors, with tamper monitoring function (to use this type, choose the second ATZ zone in the input list).

  • CMS – if the box is ticked, messages about zone events will be sent to the CMS (central monitoring station).

  • Prot. – if the box is ticked, notifications about zone events will be sent to Protegus2 app.

  • Delay – IN input zone reaction time in milliseconds.

“SMS & Call reporting” tab

TrikdisConfig FC_E170, Zones  SMS & Call reporting: the User 1 table has SMS and Call columns for zone events and restores. The visible boxes for Zone 1 Event, Zone 1 Restore, and Zone 2 Event are empty.

This window will only be displayed if at least one user phone number has been added to the „Users & Reporting“ window.

  • Zn – zone number with an event identification word. Can be “Event” or “Restore”.

  • User SMS/Call – choose how to inform users about every zone event – via SMS message and/or call.

“Zone’s codes” tab

TrikdisConfig FC_E170, Zones  Zone's codes: Zone 1 alarm reporting is enabled with E/R E, CID 110, SIA TA, Group 1, Zone 001; its restore reporting is enabled with E/R R, CID 110, SIA TR, Group 1, Zone 001. Visible Zones 2–5 use SIA FA for alarms and FH for restores.

When the zone is triggered, the communicator will send an event message. The input is assigned a Contact ID (SIA) code, which will be sent to CMS and Protegus2.

  • Enable – checked event fields where messages will be sent to CMS and Protegus2.

  • E/R – choose what type of event will be sent when input is triggered – “Event” (E) or “Restore” (R).

  • CID – enter the event code or leave the default value.

  • SIA - event SIA codes.

  • Group – enter the group number that will be sent when an event occurs.

  • Zone - enter the zone number that will be sent when an event occurs.

6.7 “PGM” window

“Outputs” tab

TrikdisConfig FC_E170, PGM  Outputs: PGM 1, 2, and 3 map to RELAY 1, 2, and 3; PGM 4 shows Disable. All four visible rows have Output definition Remote Control and Pulse Time 20 s; their CMS and Prot. boxes are empty.

  • PGM No – PGM output’s number on the list.

  • Name - enter the name of the PGM output.

  • PGM output – assign outputs OUT of the FIRECOM or of an external device to a PGM.

  • Output definition – select operational mode of an output OUT.

  • Pulse time, s – assign a desired OUT turn on duration from 0 to 9999 seconds.

  • CMS – if the box is ticked, messages about chosen events will be sent to CMS.

  • Prot. – if the box is ticked, output event notifications will be sent to Protegus2 app.

“Set Action” tab

TrikdisConfig PGM window, Set Action tab. The visible rows have Enable unchecked, PGM No. set to N/A, Action set to PGM OFF, Pulse Time set to 0 s, Factor set to SMS received, Factor No. and Start when set to N/A, and Set value showing SMS text.

  • ID – output’s number on the list.

  • Enable – enables the PGM operation algorithm.

  • PGM No. – select the desired PGM output OUT that will be controlled after the event described in columns “Factor”, “Factor No.”, “Start when”, “Set value” occurs.

  • Action:

  • PGM OFF – state of output OUT – “Off”.

  • PGM ON – state of output OUT – “On”.

  • Pulse OFF – initial state of output OUT – “On”. After the command the OUT state will become “Off” for the duration of the “Pulse time”, and later it will automatically return to the initial “On” state.

  • Pulse ON – initial state of output OUT – “Off”. After the command the OUT state will become “On” for the duration of the “Pulse time”, and later it will automatically return to the initial “Off” state.

  • Pulse time, s – you can set the pulse time anywhere from 0 to 9999 seconds.

  • Factor/Factor No. – choose what event (Zone, SMS received, Zone tamper) will turn on the output OUT.

  • Start when – you can set an additional condition when to turn on the output OUT depending on the “Factor” event.

  • Set value – depending on the condition chosen in the “Factor” column a value (text of received SMS message) can be specified. If this value is identified, the action (chosen in the “Action” column) will be performed. The text of the SMS message can be separated by using % symbols. % symbols are used for separating the keyword that will change the state of a PGM output from the entire received SMS message.

%…..% - part of the received SMS message text must match with the text entered between % symbols (e.g. %hoUSe%. The text in an SMS message must include the text “hoUSe”. Example of an SMS message: VacationhoUSe25864).

…..% - the beginning of the received SMS message must match the text entered until the % symbol (e.g. hoUSe%. The SMS message must start with the text “hoUSe”. Example of an SMS message: hoUSeddss).

%….. – the ending of the received SMS message must match with the text entered after the % symbol. (e.g. %hoUSe. The SMS message must end with the text “hoUSe”. Example of an SMS message: 1144hoUSe).

The SMS message text is case-sensitive.

“Scheduler” tab

TrikdisConfig PGM window, Scheduler tab. The schedule table has Start time and Stop time fields, each with Monday through Sunday checkboxes; visible times are 00:00 and the checkboxes are empty.

  • ID – schedule’s number on the list.

  • Enable – enable the schedule.

  • Start time – set the time when OUT will be turned on (schedule start time).

  • Stop time – set the time when OUT will be turned off (schedule end time).

  • Mon – Sun – you can mark the days of the week when OUT will have to be turned on/off.

“SMS & Call reporting” tab

TrikdisConfig PGM window, SMS & Call reporting tab. The table lists PGM 1, 2 and 3 Event and Restore rows, with empty SMS and Call checkboxes for User 1.

This tab will only be displayed if there is at least one user phone number in the “Users & Reporting” window. These settings can only be made for the first 8 users.

  • PGM – the number of output OUT and turn on/off event type (“Event” – output OUT turn on event and “Restore” – OUT turn off event).

  • User SMS/Call – choose which users to inform via SMS message and/or call when an output OUT is turned on/off.

6.8 “Sensors” windows

TrikdisConfig Sensors window. Eight sensor rows show Module type Disable, sensor names Sensor 1 through Sensor 8, Max 30, Min 2, High and Low checked, and Delay 0 min. The Sensor type menu offers Dallas 1-Wire and Humidity & Temperature (AM23xx series).

  • ID – temperature sensor’s number on the list.

  • Module type – choose a temperature sensor to assign to the ID.

  • Serial No. - serial number of the temperature sensor read by the communicator.

  • Sensor name – give the temperature sensor a name.

  • Max – when the temperature is higher than this setting, an event report will be generated. For an event message to be generated, the “High” box must be ticked.

  • Min – when the temperature is lower than this setting, an event report will be generated. For an event message to be generated, the “Low” box must be ticked.

  • Delay - an event will be sent if the measured value (Max or Min) by the sensor is exceeded within the set time. Delay time is entered in minutes.

  • Sensor type – choose the type of the connected temperature sensor (Dallas 1Wire – up to 8 temperature sensors of this type can be connected. If Dallas sensors are chosen, they will be linked automatically; Humidity & Temperature – one AM2301 temperature and humidity sensor can be connected. If the Humidity & Temperature sensor will be used, it must be manually assigned in the “Module type” column).

6.9 “System events” window

“Events” tab

TrikdisConfig System events window, Events tab. The table lists Low Battery (CID 302), Periodic test (602), Battery missing (311), RS485 fault (333), High temperature (158), Low temperature (159), and Temp. sensor lost (380), with Enable, CMS and Prot. checked. It also shows SMS event and restore text fields.

  • ID – event’s number on the list.

  • Event name – event name.

  • Enable – enable event recognition.

  • CMS – messages about chosen events will be sent to CMS.

  • Prot. – notifications about chosen events will be sent to Protegus 2 app.

  • CID Code – event’s Contact ID code.

  • SMS event text – text of the event’s SMS message.

  • SMS restore text - text of the event’s restore SMS message.

“SMS & Call reporting” tab

TrikdisConfig System events window, SMS & Call reporting tab. Event SMS text includes Battery low, Battery restore, Periodic test, Battery missing and Battery restore; the visible User 1 SMS and Call checkboxes are empty.

This tab will only be displayed if there is at least one user phone number in the “Users & Reporting” window

  • ID – number and identification word (Event, Restore) of the event.

  • Event SMS text – text that will be used in event SMS messages.

  • User SMS/Call – choose the ways users will be informed about each event – SMS message and/or phone call.

6.10 “Events Log” window

TrikdisConfig Events Log window. Read Log and Clear Log buttons sit above a table with Event No., Time, CID and Event definition columns. The first visible entry is Main power failure with CID 301:00:000.

  • Read Log button – for reading the event log from the device’s memory.

  • Clear Log button – for clearing the event log entries from the device’s memory.

  • In the table, you can find the “Event No.”, “Time”, “CID” code, “Event definition”. The events log can show up to 1000 events stored in the FIRECOM’s memory.

6.11 Restore default settings

To restore the communicator’s default settings, click the TrikdisConfig button “Restore”.

TrikdisConfig default settings area, with the Restore button outlined in red. The status bar shows Ready, State USB and Role Administrator.

7. Setting parameters remotely

Warning

“Important” Remote configuration will only work when the FIRECOM:

  1. Has an inserted and activated SIM card with the PIN code entered or disabled.

  2. Has Protegus service enabled. See 6.4 "Users & Reporting" window.

  3. Has the power switched on ("STA" LED must be blink green);

  4. Is connected to a network (the "SIM" LED must be green solid and blink yellow; or/and "ETH" LED is green when connected to LAN network).

If "SIM" is yellow solid or "DAT" is yellow solid, the device cannot connect to GSM and/or Protegus2.

  1. On your computer, launch the configuration software TrikdisConfig.

  2. In the “Remote access” window, enter the communicator’s “Unique ID” number. You can find this number on the back of the device and on the device’s packaging.

TrikdisConfig start window, Remote access section. The empty Unique ID field and Configure button are outlined in red; a System Name field and Control button are beside them.

  1. (Optional) Enter a desired name for the communicator in the “System Name” field.

  2. Click “Configure”.

  3. In the window that opens, click Read [F4]. If prompted, enter the administrator or installer code.

  4. When you are finished setting the desired parameters, click Write [F5]. If you are done working with TrikdisConfig, click “Disconnect”.

8. Communicator testing

When configuration and installation are complete, perform a system check:

  1. To test an input of the communicator, enable it. Check if the events were received by the Central Monitoring Station (CMS) and/or Protegus2 application.

  2. To test the communicator’s outputs, turn them on remotely and check their operation. Ensure that the events were received by the Central Monitoring Station (CMS) and/or Protegus2 application.

  3. Perform a fire alarm test to see if the CMS receives events correctly.

9. Updating firmware

Note

After connecting the communicator to TrikdisConfig, the program will automatically offer to update the firmware if any updates are available. Internet connection is needed for this feature. Antivirus software, firewall or strict internet access settings can block the automatic update feature. In this case, you will have to reconfigure your antivirus software. The communicator’s firmware can also be updated or changed manually. All prior settings of the communicator remain after an update. If the firmware is installed manually, it can be changed to a newer or an older version. Perform these steps:

  1. Launch TrikdisConfig.

  2. Connect the communicator to the computer using a USB Type-C cable or connect to the communicator remotely.

  3. If a newer version of firmware is available, the program will automatically offer to install it.

  4. Open the TrikdisConfig window “Firmware”.

TrikdisConfig Firmware window. The Open firmware file field is empty, the Open firmware button is available, Update (F12) is disabled, and the progress bar reads 0%.

  1. Click the button “Open firmware” and choose the required firmware file.

  2. Click the Update [F12] button.

  3. Wait for the update to finish.

10. Safety precautions

The communicator should be installed and maintained only by qualified personnel.

Please read this manual carefully prior to installation in order to avoid mistakes that can lead to malfunction or even damage to the equipment.

Always disconnect the power supply before making any electrical connections.

Any modifications, modernization or repairs not authorized by the manufacturer shall render the warranty void.

Crossed-out wheeled bin symbol (WEEE), indicating the device must be disposed of separately from household waste.Please adhere to your local waste sorting regulations and do not dispose of this equipment or its components with household waste.